Transparency

Transparency at DermaChoice

At DermaChoice, we believe that trust and transparency are key to building strong relationships with our customers. Here’s a clear view of who we are, how we operate, and how you can interact with us.

Our Identity

Business Name: DermaChoice
Founded: 2024
Headquarters: Office #110, 1st Floor  Deira Tower Al rigga Dubai Po Box : 181352 UAE
Contact Email: customer.support@dermachoice.shop
Phone Number: +971 50-346-3317
Website: [www.dermachoice.shop]

We are an online Health & Nutirtion retailer dedicated to providing a curated selection of high-quality Products.

Our Business Model

Our business operates on a direct-to-consumer eCommerce model, offering high-quality nutrition and health products through our online platform. We source premium, natural, and scientifically-backed products from trusted suppliers and manufacturers, ensuring quality and effectiveness. By cutting out intermediaries, we provide competitive pricing while maintaining excellent product.

Policies

  • Returns and Refunds: You have 7 days from the date of delivery to return items, which must be in their original condition. Refunds are processed within 10 to 15 business days after we receive the returned items. For more details, please refer to our Returns & Refunds Policy.
  • Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
  • Shipping Policy: We offer various shipping options to ensure timely delivery. For information on shipping costs and delivery times, please check our Shipping Policy.

How to Interact with Us

We value open communication and are here to assist you with any inquiries or concerns:

  • Customer Service: For questions regarding orders, returns, or general support, contact us via email at customer.support@dermachoice.shop or call us at +971 – 50 – 346 – 3317.
  • Social Media: Connect with us on social media to stay updated on the latest trends, promotions, and news. Follow us on Instagram, Facebook, and Twitter.
  • Feedback: We welcome your feedback and suggestions. Feel free to reach out to us with any comments or ideas on how we can improve your shopping experience.

At DermaChoice, we are committed to providing you with transparency and exceptional service every step.