Privacy Policy

dermachoice (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the website, we also collect information about the pages, products, or categories you view, referral sources, and how you interact with the website. When you make a purchase or attempt to make a purchase through our website, we collect certain personal information from you, including:
  • Name
  • Billing address
  • Shipping address
  • Payment information (such as credit/debit card details processed securely by payment providers)
  • Email address
  • Phone number
We refer to this information as “Order Information”.

How We Use Your Information

We use Order Information to:
  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide order confirmations, invoices, and customer support
Additionally, we may use your information to:
  • Communicate with you regarding orders, updates, or inquiries
  • Screen orders for potential fraud or security risks
  • Provide marketing, promotional, or informational content related to skincare and cosmetic products, where permitted by law
Device Information is used to help us prevent fraud, improve website performance, analyze user behavior, and enhance the overall shopping experience.

Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business and provide services, such as:
  • Payment gateways and logistics partners to process payments and deliver orders
  • Website platform and analytics providers to help us understand website usage and performance
  • Google Analytics to analyze customer behavior on our website (Google Privacy Policy)
We do not sell, rent, or trade your personal information to third parties.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to make a request or complaint, please contact us using the details below: