Shipping Policy – DermaChoice.shop
This Shipping Policy applies to orders shipped to the United Arab Emirates, Saudi Arabia, Qatar, Oman, and Kuwait.
1. Shipping Cost
We offer FREE shipping on all orders. No additional delivery charges are applied at checkout unless otherwise clearly stated during special promotions.
2. Order Processing Time
- Processing Time: 0–1 business day
- Orders are processed Monday to Saturday (excluding public holidays)
- Orders placed after business hours may be processed the next business day
3. Delivery Time
United Arab Emirates
- Estimated delivery: 1–2 business days
Saudi Arabia, Qatar, Oman, Kuwait
- Estimated delivery: 2–5 business days
- Delivery time may vary depending on city and customs clearance
Delivery times are estimates and may occasionally be affected by weather, courier delays, or public holidays.
4. Shipping Partner
We ship orders using trusted courier partners. A tracking number will be provided once your order has been dispatched.
You can track your shipment using our tracking page:
Track Your Order
5. Order Confirmation
After placing an order, you will receive an order confirmation email containing your order details. If you do not receive the email, please check your spam or junk folder.
If confirmation is still missing, contact our support team and we will assist you.
6. Order Tracking
If you do not receive tracking information within 2 business days, please contact us or use our tracking page:
7. Delivery Notes
- Customers must provide accurate shipping details
- Failed delivery due to incorrect address may require additional shipping charges
- We are not responsible for delays caused by customs or courier companies
8. Customer Support
Email: support@dermachoice.shop
Phone: +971 50 411 1452
Support Hours: Monday to Saturday, 10:30 AM – 7:00 PM (UAE Time)
For additional help, please visit our
Contact Us page.